Health Care Community

HCC – Health Care Community is a case management solution for non in-patient care including:

  • Outpatients
  • Community health
  • Mental health
  • Sexual health
  • Rehabilitation and chronic care etc

Both office and enterprise editions support scalability across organizations of differing size and service offerings.

Intrahealth has invested to build a platform for community based care as:

  • Few companies worldwide are investing in community care technology
  • Inpatient systems do not fit well with the diversity of services community care requires
  • HCC supports inclusive participation:
    – Providers (provider network)
    – Patient (“Client”)
    – Care givers
    – Research
  • HCC provides an opportunity to approach the Personal Health Record as a collaboration between community health and consumers

We understand that Community care is a diverse set of delivery components

  • General Practitioners, Homecare, District nursing, Specialists, Health promotion, Health protection, Non-inpatient hospital services, Rehabilitation
  • The GP is a one of many, but a key component in care delivery

The delivery components are assembled in different ways in different markets – the Provider Network is the label we assign to this.

Community based services are highly diverse

  • Many different services (mental health, sexual health, disease state management, health promotion, health protection, general practice, etc)
  • Many different delivery mechanisms
    – Organisation structures: Corporate, trusts, collaboratives, co-ops, etc
    – Technology: PC, Internet, PDAs, etc

The diversity of services led to our “Platform” approach

  • Core process flows and concepts for community delivery are in place for rapid implementation
  • Flexibility to allow technical users to easily extend and develop
  • Enables broad requirements of community care providers to be met without orphan products
  • For each service, the palette of options is assembled in specialised ways