Vision & Strategy

The emphasis of the health system is inexorably shifting to earlier intervention in the disease life cycle (aligned to population health approaches) and this means there was a need to apply management structures and information coordination to the highly fragmented primary and community care environment, to supplement acute side delivery.

The underlying concept therefore was to build a world best-practice EMR, combined with a flexible Management System (PM), able to function across multiple community based practice types (Primary Care, Specialist Physician, Community Care, Home Care, Residential Care, etc) in multiple geographies. As a by-product of meeting the needs of front-line professionals, core information could be delivered to a coordinating hub, to improve quality, implement programs more rapidly and reduce the compliance burden on physicians and other clinicians who were rapidly being overwhelmed and suffering “death by initiative”.

Rather than meeting just the immediate needs of the clinicians, this concept had at its heart, capturing structured data that held context and meaning and could be analyzed and processed automatically by the centre.

Current Position

Today Intrahealth employs around 80 staff in four countries. Three physicians are employed in the North Vancouver office (including founders Dr Mark Matthews and Dr Andrew Hall)

It has an installed base of around 600 sites ranging in size from one health care provider up to 3000 healthcare workers.
Intrahealth’s software is used in:

  • Individual community based clinics/practices
  • Chains of clinics
  • Corporate environments
  • The coordinating hub of provider networks
  • Large scale hospital implementations (covering mental health, community health, sexual health, diabetes, disease state management, health promotion, health protection, child health, etc)
  • Limited inpatient settings

Intrahealth has recently been awarded significant contracts (over other international and local vendors) with

  • The Fraser Health Authority, BC. (FHA) (Primary Care Renewal Project, CDM Project, Seniors Health Clinics.)
  • The Vancouver Coastal Health Authority, BC (VCHA) (Primary Care Community settings, Specialized Osteoarthritis Clinics, Chronic Disease Management Project)
  • The Intertribal Health Authority, BC (ITHA) (Centre of Excellence supplying Intrahealth products to ITHA band health clinics)
  • Simon Fraser University (SFU) Student Health Centers